Privacy Policy
Last updated: May 24, 2026
BharatLocal (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
- Contact information via email inquiries or feedback forms.
- Admin panel account credentials (hashed and stored securely).
Information Collected Automatically
- Page views and navigation patterns (state/district/service pages visited).
- Search queries entered in the site search bar.
- Browser type, device type, and operating system.
- Referral source and approximate geographic region (IP-based).
How We Use Your Information
We use collected information to:
- Provide and maintain accurate hyperlocal utility directories.
- Analyze usage patterns to improve content and site navigation.
- Detect and prevent fraudulent or abusive activity.
- Respond to user inquiries and support requests.
- Comply with legal obligations.
Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), secure session management, and hashed credential storage. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
Analytics and search logs are retained for a maximum of 12 months. Admin account data is retained until the account is deleted. You may request deletion of your data by contacting us.
Your Rights
Depending on your jurisdiction (including rights under the Digital Personal Data Protection Act, 2023 of India), you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for data processing (opt out of analytics/marketing cookies).
- File a complaint with the relevant data protection authority.
Third-Party Services
We do not currently share data with third-party analytics or advertising services. If we integrate such services in the future, they will only activate after obtaining your explicit consent via our cookie preference center.
Contact Us
For privacy-related inquiries, please contact us at privacy@bharatlocal.in.